In conjunction with Tropicana Casino and Resort in Atlantic City, New Jersey, Virgin Casino opened in 2014 and is a licensed and regulated casino in the state through the New Jersey Division of Gaming Enforcement. Let’s see what it has to offer.
Virgin Casino has welcome offers that are tied to using a particular promo code of “TOPUS20”.
First, players who use that will get a $20 bonus into their account that they can wager on anything and it is only subject to a 1x playthrough to access those funds.
Next, players can get a $100 loss-back refund. If you use the above promo code, and you lose 90 percent or more of your initial deposit within the first week of signing up, you will get a kickback that is capped at $100.
What’s unique about this is that the kickback comes as cash and not funds exclusively for the site. Meaning, you can withdraw and never look back if you wanted to.
While there may not be anything for players who are winning really, this is a unique bonus offer as it will, at least in theory, get people to try the online casino.
Players unfamiliar with online casinos are more likely to give something a try if they have a fail-safe.
If you’re at all familiar with the cell phone brand Virgin Mobile, you’ll immediately notice that the logo and bright red background definitely resemble that brand.
The desktop site is easy to maneuver and access. Everything is laid out really simplistic and plain. At the top of the page there are the different types of games (and promotions), which, upon clicking on them will take you to those types of games on the site. Here, the graphics will appear for the respective game type.
Below this is a big graphic advertising the numerous platforms available as well as the welcome offer. The mobile app is slightly different in the at you scroll down and the different game types with the graphics. There is also a collapsible drop-down menu in the upper-left-hand corner of the page where you can access information like the current promotions.
Though it isn’t exactly uniform to the desktop, the mobile version, available on both iOS and Android is still easy to figure out and shouldn’t cause too many problems. Just scroll down or search for a specific title in the search bar at the top of the app.
The library is solid at Virgin Casino. Here is a full breakdown of the offerings:
These games are made possible by not only Virgin Casino, but it's software partners as well. This includes an illustrious list of competent providers such as IGT, Williams Interactive Software and NetEnt.
There are live casino games as of yet, but this is something Virgin Casino could always add in the future. Setting up live casino games are a bit difficult as they require a solid amount of resources, but adding a live casino would be an excellent addition to an already great amount of game offerings, especially on its desktop platform.
The betting limits at Virgin Casino are not readily available or known to the player. The only way to figure out what the limits are is by visiting the game of your choice. In general, limits can range as low as $0.01 all the way up to thousands of dollars.
Again, we are not exactly sure for each game type on Virgin Casino, but that is a general range that we are used to seeing.
Virgin Casino has wonderful customer support options. Besides its wonderful FAQ section, Virgin Casino also offers email support and 24/7 live chat and toll free phone support. This can be accessed by clicking on “Help & FAQ” button in the menu in the upper-left-hand corner. From here, across the top of the page are links to the different types of support that you can easily get to.
In the upper-right-hand corner of the page there is a green “RG” logo. Clicking on this will bring you to the Responsible Gaming page at Virgin Casino.
Here, in addition to hotlines and organizations that Virgin Casino points to as a way to get help with gambling addiction, Virgin Casino also has a list of questions to ask yourself if you feel like you are having an issue, and also offer in-house things such as setting limits on deposits, session times and spending limits.
You can also set a cool-down period, too. This is an expansive section of the site chock-full of wonderful information to assist customers.
Overall, there is nothing to complain about when it comes to Virgin Casino. There is a solid amount of games, wonderful customer support and mobile accessibility.
While there are no live casino games, Virgin Casino stays in its lane and does it well. If anything, check out out Virgin Casino because of its fail-safe welcome offer. We highly recommend checking out Virgin Casino is you’re in the Garden State.
I combine my sports, casino and gambling interests to put new US casino websites through the paces to give consumers an unbiased assessment of every site's strengths and weaknesses.