Hollywood Casino Promo Code & Online Casino Review

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By Richard Janvrin

Hollywood online casino dates to 1972 when it was simply a racetrack. After being known as just for racing for a few decades, the retail Hollywood Casino opened in 2008. Fast-forward to today and Hollywood online casino has licenses to operate online for both online sportsbooks and online casinos. In this review, we found some of the best bonus codes offerings in the state, a welcoming platform and entertaining offerings of table games and online slots sure to excite new casino players as well as seasoned gamblers.

Hollywood Casino Online Promo Code and Bonus Offers

Owned and operated by Penn National Gaming, Hollywood online casino began operations in 2019. The Hollywood casino bonus promo codes unlock bonuses in the form of deposit matching and no-deposit bonuses. In total, players will receive bonuses on two deposits and an additional bonus just for signing up. Looking over Hollywood online casino promo code and bonus offerings, there are some unique requirements such as the playthrough amount only allowing slot spending to count toward the deposit match offer. However, the signup bonus playthrough is much easier to attain, which makes this site attractive to slot aficionados.

Hollywood Casino Online Welcome Bonus

  • Total Bonus Available: $512
  • No Deposit Bonus: $10
  • Deposit Bonus: $502
  • Free Spin Offer: N/A
  • Hollywood Casino Promo Code: DOUBLETAKE

Hollywood Casino Bonus Code

There are two bonus offers:

  • Deposit Match: Players will receive 100% matches on their first two deposits by entering the Hollywood casino promo code "DOUBLETAKE" during account registration. Each deposit will grant the players a match up to $251 per deposit (totaling $502). To receive the bonus funds, the player must complete a 10x playthrough of the deposit amount on slot games. For example, if you deposit $100 after entering the promo code, you will need to wager $1,000 on slot games (no table games) to gain access to the bonus funds. While the limitation on slots is not something we commonly see, the playthrough amount is one of the laxer wagering requirements we have seen.
  • Sign-Up Bonus: For the sign-up bonus, players will receive $10 in credit after registering for an account. The playthrough amount for this bonus is 1x. This bonus money is unable to be withdrawn, however, players may withdraw any winnings earned from the $10 bonus after the playthrough is met.

The bonus cash will expire in 180 days for both the deposit bonus and no-deposit bonus.

Ongoing Promos Offered By Hollywood Casino PA

There are no additional ongoing offers, though any future offers would be found on the "Promotions" page. You can find the link to this in the upper-right corner of the page. The additional information as it pertains to each offer is in the terms and conditions sections.

The current welcome offer has been active since February of 2021, so that demonstrates that there are altering offers as time goes on, so always be on the lookout for new and exciting bonuses and promotions. With that said, both offers are worth pursuing, especially if you prefer slots over table games, as the playthrough requirement is only achieved through online slot games. As far as the sign-up bonus, well, of course, that's a no-brainer.

Hollywood Casino Review

When it comes to interface, game offerings, customer support and reputation, this operator has it covered, minus a few technical glitches we encountered during our Hollywood casino review. Where Hollywood casino does fall a little flat, however, is the banking options and not offering PayPal as a method. Also, the lead times on withdrawals are a bit vexing. All that being said, Hollywood casino is still a premier casino in Pennsylvania. With a strong selection of games and a nice reward program, players will enjoy their time with the Penn National Gaming-owned and operated entity.

Pros/Cons

Pros

  • Rewards Program
  • Game Offerings
  • Customer Support

Cons

  • Banking methods
  • Withdrawal lead times

How to Register at Hollywood Casino

The registration process at Hollywood online casino consists of two steps that will ask for necessary personal information. These two steps consist of the following:

  1. Username, email, password and a security question
  2. Name, date of birth, contact information, full address, last four digits of your Social Security number; also put in your Hollywood Casino promo code, agree to terms of service.

This information is needed to not only verify your identity but also to protect your account should anyone else try to access it. Sometimes, there may be additional steps needed to fully verify you, but these instances are few and far between. In those cases, customer service is very helpful in guiding you through.

After you have completed the registration and have an account, you will need to allow for the geolocation software to run. This must be done as it will allow for Hollywood Casino to confirm that you're in the state of Pennsylvania, as required by state regulators.

Deposit and Withdrawal Options

Deposit Methods

  • VIP Preferred: This is essentially an online banking transfer. The deposit limits are set by VIP Preferred, so they can alter at any time, but generally, limits are high.
  • Credit/Debit Card: Players may use either Visa, MasterCard or Discover. There is no deposit limit listed. There are several banks such as Bank of America, Capital One, and TD Bank that have been known to decline online wagering transactions, so be sure to reach out to your bank should this issue occur.
  • Hollywood Casino.com Play+ Card: This is a card branded by the casino; it can be used online immediately, though players should receive a physical card in the mail within two weeks of request. There is no deposit limit listed.
  • PayNearMe: This is an in-person cash transaction performed at retailers such as CVS, 7-Eleven, and Family Dollar. There are no fees for this method, and funds will become available in your account within 30 minutes of the deposit. There is a daily maximum deposit limit of $500 and a monthly maximum of $10,000.
  • Cashier's Cage at Affiliated Casino

All the deposit methods are easy to complete, and each method besides PayNearMe will be available almost immediately after deposit. To ensure safety and reliability, Hollywood Casino uses advanced SSL encryption technology.

Withdrawal Options

  • VIP Preferred: You will request a withdrawal via VIP Preferred and the processing time is 2-3 business days.
  • Play+ Card: After Hollywood Casino's review period, the withdrawal should happen almost immediately. Funds can be withdrawn at an ATM.
  • Check: While the processing time is 2-3 days, it will also take an additional (up to) 10 business days to receive the check.
  • Cashier's Cage at Affiliated Casino

In addition to the times listed above, there is also a blanket 48-72-hour review period. Players are allowed two withdrawal requests per day. The process for withdrawing is simple, but the wait times for review and processing are a bit lengthy. Both methods are missing a key method in PayPal, which has become a favorite for banking with online casinos as it is the easiest for the user to access, manage and troubleshoot.

Hollywood Casino States of Operation

Hollywood online casino currently is only available to play at for real money in Pennsylvania.

Hollywood Casino PA

  • Availability: Mobile and brick-and-mortar betting
  • Land Based Partner: Hollywood Casino and Meadows Casino (Penn National)
  • Licensed By: Pennsylvania Gaming Control Board

From the days of being a one-mile dirt racecourse for horse racing back in 1972 to opening the retail casino in 2008, Hollywood casino has changed with the times, most recently when Pennsylvania legalized online gambling in 2017. Hollywood Casino was the first to apply for a mobile sports betting license in the state and among the first few to apply for an online casino license.

After approval from the Pennsylvania Gaming Control Board, Hollywood online casino launched on July 15, 2019, after spending a combined total of $20 million in permits for both sports betting and online casino play. In total, the online casino Hollywood Casino has been in the state in some form (racetrack, retail casino, online) for nearly 50 years. It is a familiar, trusted brand.

The land-based retail casino is in Grantville, Pennsylvania, and comes equipped with 2,350 slot machines, 75 gaming tables and a 16-table poker room. Players will also have access to the sportsbook, which opened in 2018. This casino alone employs close to 1,000 people.

Hollywood Casino Loyalty Rewards Program

Hollywood casino PA has a Loyalty Program that goes hand-in-hand with affiliated physical gaming establishments. Players can earn rewards playing both in-person and online. Formerly known as Marquee Rewards, the new program is called MyChoice. The rewards can be redeemed and earned at over 35 Penn National Gaming locations. With MyChoice, players will earn points toward different tiers. Players do receive fewer points online than wagering in person.

  • $12 slots = 1 point
  • $25 table games = 1 point
  • $60 video poker = 1 point

For MyChoice, there are five tiers.

  • Choice: 0 - 999 points
  • Advantage: 1,000 - 17,999 points
  • Preferred: 18,000 - 49,999 points
  • Elite: 50,000 - 199,999 points
  • Owners Club: 200,000+ points

Players can not only exchange the rewards for real money by accessing the MyCash option under the "Promotions" tab, but they can also gain access to rewards such as MyCash not expiring, VIP Parking, discounts on hotel rooms and numerous other high-quality rewards.

It is important to note that players can't receive MyCash until they reach the Advantage tier. As far as an exchange rate, for every 1 MyCash, it equates to $1 to play with. Players can sign-up by connecting the MyChoice account with the HollywoodCasino.com account. To do this, the player will need to contact customer support.

Game Variety at Hollywood Casino PA

In our review of Hollywood online casino, we found the operator offers a healthy number of titles within the slot and table games variety, including live casino games. You will find at least one title for all types of games, including Roulette (five different versions: Standard, French, American, European and Advanced), Video Poker, Three Card Poker, Four Card Poker, Baccarat and more!

All online blackjack games in Pennsylvania are run the same as the rules are set by the Pennsylvania Gaming Control Board, in which the house only has a .4% edge, making Pennsylvania one of the best states around to play the well-known table game. Depending on the platform (mobile or desktop), your options will vary as all the games on desktop may not necessarily be available on mobile. For example, slot titles such as Divine Fortune, Twin Spin, Finn and the Swirly Spin, Starburst and Turn Your Fortune are available exclusively to desktop.

Notable Hollywood Casino Slot Games

88 Fortunes

88 Fortunes is a featured title at Hollywood online casino and can be played on mobile devices as well as desktop. The return to player percentage is approximately 96%. Players can expect a colorful interface for this game and quick load times.

Wild Wild Gems

Wild Wild Gems is also a featured title for Hollywood casino. Players can expect a simpler interface with this title. Developed by Everi, Wild Wild Gems' RTP is 95.84%.

Starburst

Although Starburst is not considered a featured title at Hollywood Casino, it is still a popular game. Starburst is developed by NetEnt and has a return to player percentage of just over 96%.

Raging Rhino

Raging Rhino is brought to you by SG Interactive. Of this list, Raging Rhino appears to have the most defined graphics while having a simple interface and excellent icon depictions. There are 4,096 ways to win!

Star Magic

Everi offers Star Magic at Hollywood casino as well. This is a plainer interface, and Everi appears to have its signature "look and feel." The game features an RTP just shy of 96%.

Available Online Casino Games

Game TypeNumber of Titles
Slots152
Table Games26
On The Floor At Hollywood Casino18
On The Floor At Meadows Casino17
Live Casino Games7
Jackpot Slots2

Hollywood Casino Game Quality

Although you will not find hundreds upon hundreds of titles and options at Hollywood Casino, you will find that there is more of an emphasis on quality over quantity.

The games are displayed in rows of five, and the number of offerings, while less than online casinos, is still great, especially in the table games department. The only minor flaw is that, when trying to load more games, you will encounter some buffering issues scrolling back to the top. There is also a search option if you have titles in mind and a sorting feature, which includes alphabetical (A-Z; Z-A), featured games and a default setting.

All games, including table games, are available in demo mode. Additional information in terms of minimum and maximum wagers can be found by clicking the small "I" icon in the upper-right corner of the game itself.

When doing this, you will also be able to see what platforms (mobile or desktop) the title can be played on. Currently, Penn National is patterned with IGT. Additionally, there are numerous game developers involved with the online casino Hollywood, including NetEnt, Kambi, Everi, SG Interactive and more.

From what we were able to find, the return to player percentages were all reasonable amounts, in the mid-90s. Return to player percentage is a metric that refers to the average amount of money that will be paid back to a player over time. For example, if a game has a return to player percentage of 95%, this means that as time goes on, the slot should pay back about $0.95 of every $1 wagered.

Hollywood Casino Online User Experience

Overall, the experience on this platform is great. The interface is simple, but that is OK as new players are sure to appreciate it. Across the top of the page is a carousel of promotions, followed by the game types offered in a horizontal menu. The game section operates a bit slow at times because you are unable to view all the titles at once and need to keep loading the menu, which creates additional lag. The site is laid out in a straightforward fashion, making for an easy-going and not at all overwhelming experience. Everything you will need to access is on essentially a single page. There are some small issues, but this was overall an excellent experience and user-friendly.

Hollywood Casino Mobile App

The Hollywood casino app is available for both Android and iOS users. With such a simple desktop interface, the Hollywood casino PA app reflects that, too, with essentially a similar structure, only conformed to mobile sizing. The only minor difference is that, instead of a horizontal menu displaying the game types, there is a collapsible filter tab from which you can then select the game type. The app runs without any concern for loading/buffering times, going between menus is easy and the games operate as well as they do on desktop.

You can also find another menu in the upper left of the app that contains links to the home screen, promotions, responsible gaming, support and help sections. This information is found at the top and the bottom of the page on desktop.

Android users can download the app from the website. To do so, they will need to open device settings, click on more, then click on Security/Applications. From here, toggle Unknown Sources to on and tap OK. After this, locate the app in the downloads folder and complete installation. For iOS users, the app is available in the App Store by searching for anything like "Hollywood Casino PA Real Money."

Safety & Security

Harkening back to the registration process, there are many lines of initial security to protect your account, including security questions. However, on a larger scale, Hollywood Casino, like other online casinos, needed to pass a series of rigorous tests and have policies set in place to receive its license, and that includes protecting users' information. The Pennsylvania Gaming Control Board issued Hollywood Casino a license because it was able to demonstrate that it had software in place that would protect user data (among other things). Your information is safe with Hollywood Casino.

Gamble Responsibly with Hollywood Casino

Found in the top-right of the screen is a link to the Responsible Gaming page. Here, players will find a plethora of information, including understanding how to self-evaluate gambling tendencies. There is also contact information to seek help, with local and national phone numbers and resources. There is also contact information for Gambler's Anonymous and the US Suicide Prevention Organization.

With Responsible Gaming features, players will be able to self-exclude from the platform for an extended period when needed. At the bottom of the Responsible Gaming page, there are also tips pertaining to safer gambling, including expecting to lose, not gambling on credit, not chasing money and several others. It's not too often you'll see an online casino outright say that the customer should expect to lose, but this shows that the customer comes before anything else and that Hollywood Casino wants the user to have an enjoyable, entertaining experience first and foremost.

Players may also set limits on themselves, such as deposit, session, spending and losses. This will allow players to create a limiting environment for themselves. There is also a section of this site dedicated to underage gambling, offering what to look out for when it comes to children. There is potential for them to access a parent's account, but of course, it is illegal for anyone under 21 years to gamble here. For those experiencing gambling addiction, the best place to start to seek help is by dialing 1-800-GAMBLER.

Hollywood Casino Customer Support

One of the strong suits we found during our review of Hollywood Casino is customer support. There are a variety of methods.

  • FAQ: Found at the bottom of the page, players can first start by looking here. You should almost always be able to find the answer to anything you are looking for
  • Live chat: Available 24/7, the Live Chat option can be found by clicking on the Contact Us page. There is a link in the middle of this page, as well as a "Support" button in the lower-right corner of the page.
  • Email: You can either send an email with the address listed on the "Contact Us" page or fill out the form, which is also found on this page.
  • Telephone: Players can call 1(833) PLAYHWC.

All the customer support methods work well. For the live chat, it took mere moments to reach a representative, who was responsive and provided an excellent experience. Sometimes with other online casinos responses can be slow, and it may take the representative an inordinate amount of time to help you reach a resolution. We also had a pleasant experience with email support, receiving a swift response, followed up by a telephone call to ensure that the technical issue was fixed. Going this extra step for customer service shows that a culture has been set here and that the right people are employed to ensure that customers are having the best possible experience on the platform. The customer support is A+ and arguably the best support system we've used.

Hollywood Online Casino FAQs

Is it safe to gamble online at Hollywood Casino?

Yes, it is safe to gamble online at Hollywood Casino Pennsylvania. You do not need to worry! The online operator is regulated in Pennsylvania making it completely safe and secure for real money gambling.

Can I win real money playing at PA Hollywood Casino?

Yes, you can win real money at PA Hollywood Casino if you are not playing games in demo mode.

Can I use a promo code on Hollywood Casino after I receive the welcome bonus?

You must use the welcome bonus promo code at sign-up. After this, there are currently no other promotional offerings in which require a promo code. However, as more promotions are added over time, it is possible there may be additional promo codes that you will be allowed to use as an existing customer.

Do Hollywood Casino bonus codes change often?

The bonus codes at Hollywood Casino do not change often. The welcome bonus has been available since February 17, 2021 and doesn't end until January 1, 2022.

Does Hollywood Casino accept players from outside of Pennsylvania?

You can register from anywhere in the country for Hollywood Casino, but you can only play for real money in the state of Pennsylvania.

Contributors

Richard Janvrin

Reviewer since December 2018

I combine my sports, casino and gambling interests to put new US casino websites through the paces to give consumers an unbiased assessment of every site's strengths and weaknesses.

Interests: Online casinos, Social casinos, Online slot casinos