BetMGM Casino Review

Officially launching in 2017, BetMGM’s foundation came just a year prior. After MGM Resorts bought out a share of Boyd Gaming Corporation, this set up for BetMGM to be born in August 2017.

As a licensed entity via the New Jersey Division of Gaming Enforcement, let’s check out BetMGM and what they have to offer with their online casino.

Deposits

  • VIP Preferred: A program you can sign up for on BetMGM to link your bank account
  • Bank Transfer
  • Visa/MasterCard
  • Neteller: an e-commerce method of performing transactions via the internet
  • PayNearMe: an in-person cash deposit done at 7-Eleven
  • Cash Cage: An in-person transaction done at BetMGM’s casino in Atlantic City.

Withdraws

  • Cash Cage
  • Neteller
  • Check: Up to seven days to receive
  • VIP Preferred

For withdrawing, we used a physical check. BetMGM said this would take up to seven days to arrive. We’re happy to say they beat that estimation by more than a couple of days.

Welcome Bonus

There are two welcome offers in the form of a registration bonus and deposit matching. Just for signing up, you’ll get a free $25. That’s it. That simple.

For the deposit match, you can get between a $10-$1000 match, which is 100 percent of your initial deposit. In order to access the bonus funds, BetMGM states that you must meet their “iRewards Point Release Requirement.”

Looking deeper into this, it appears that you must playthrough the following amounts:

  • 5x on Slot games
  • 10x Progressive/Jackpot Slots
  • 20x on Video Poker
  • 25x Baccarat, Blackjack, Craps, Roulette

We wish this was a bit more straightforward for users to figure out, but once the formula is discovered, the potential match of $1000 is a big time bonus.

Pros/Cons

Pros

  • Great variety of games
  • Enticing welcome bonus
  • Name brand recognition

Cons

  • Playthrough requirement text a bit unclear

We just covered this above, but we think a more linear explanation would be much better, especially for brand-new players to understand.

Desktop/Mobile Experience

BetMGM offers their product on desktop and mobile applications for both iOS and Android. For desktop, you’ll find a fairly basic layout, but it gets the job done. At the top, you can go between the Casino, Poker and Sportsbook.

Below that, on the casino page, there are filters for the different types of games, in this order: Featured, New Games, Exclusive, Slots, Jackpot slots, Table Games, Live Dealer and a More section which covers things such as variety games, virtual sports, promotions, banking options and loyalty. To the right of this, there is also a search bar.

And below these filters, there are the games themselves, sorted by the filters above, with the graphics in tow. Then, as you arrive at the very bottom of the page, there is a support section with information about the company, Responsible Gaming, FAQ section and a Contact button.

On the mobile app you’ll find a similar layout, which is great for the user as you’ll feel at ease on either platform. When you arrive on the app, you must log in before accessing the app, though.

Game Variety at BetMGM

  • Slots - Hundreds of options including popular titles such as Monopoly and Zeus III
  • Liver Dealer - Blackjack, Roulette and Baccarat
  • Blackjack
  • Poker
  • Table Games - 25 titles including American Roulette Pro, Craps and European Roulette Pro
  • Variety Games - Slingo
  • Virtual Sports - Five offerings such as Greyhounds, Soccer and Car Racing

BetMGM has numerous software partners to assist in making these games the best they can be. To do so, they’ve partnered up with companies such as IGT, NetEnt, Konami, SG Interactive, Barcrest—those are a lot of big name companies that BetMGM has enlisted and it shows via the quality of their games.

Betting Limits

While BetMGM doesn’t outright tell you up front what the betting limits are for their games, players will be able to find out quite readily when they launch the game. This especially applies to live dealer games where the host will tell you all pertinent information, including betting limits and so on.

Thus, with so many offerings, it’s hard to say exactly what the limits are from lowest to the most. What we can say is that some bets can be as low as $0.25 and as high as a few thousand.

Customer Support

At the bottom of the homepage there is a “Contact Us” button. When you click on this, you are brought to their customer service page where they list their methods of contact.

  • A comprehensive FAQ section which covers most things you’d need assistance with
  • An email form to submit on the site
  • Live chat
  • Via telephone at 1-609-248-9531

BetMGM does not outright say what the hours for these are, so it leads us to believe that the live chat and phone support are likely available 24/7, which is excellent for players who may play at different times of the day.

Responsible Gambling Features

Right near where the “Contact Us” button is, there is also one titled “Responsible Gaming”. This has to do with information to keep minors safe from gambling and helping those who may be or feel like they are suffering from a gambling addiction. Here, BetMGM covers topics such as hotlines and organizations you may contact, as well as sign to be wary of and a “checklist” of sorts.

In addition, BetMGM offers in-house preventative measures such as session limits, deposit limits and spending limits to assist you as much as they can in hopes you are safe and responsible.

Our Verdict

Once again, my only real concern with BetMGM is the welcome bonus text. For players who have never explored an online casino before, they will have no idea about any kind of rewards program, but other than that, BetMGM is excellent. They offer their product on every platform imaginable, have quite the library of games and customer service support, too.

As a staple in the Atlantic City area for years now, BetMGM is a top-level online casino that we definitely endorse checking out.


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Further Information

Website Address:

https://casino.nj.betmgm.com/en/games

Support and Contact Information:

Address:

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